Customer Service Representative
TriCounty Services TriCounty Services Ventura, CA Ventura, CA Full-time Full-time From $19 an hour From $19 an hour 11 days ago 11 days ago 11 days ago About us Tricounty Services is a small business in Ventura, CA.
We are professional, fun and fast-paced.
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Upsell products and services to customers when appropriate - Conduct outbound calls to follow up on customer inquiries or resolve issues - Maintain accurate and detailed customer records through data entry - Collaborate with other team members to ensure customer satisfaction - Handle customer complaints and provide appropriate solutions or alternatives - Follow communication procedures, guidelines, and policies
Experience:
- Previous experience in customer service or a related field is preferred - Strong communication skills, both verbal and written - Excellent phone etiquette and active listening skills - Ability to analyze customer needs and provide appropriate solutions - Familiarity with ServiceTitan a plus! We offer competitive pay and benefits packages for our Customer Service Representatives.
Join our team today and be part of a dynamic and supportive work environment where you can make a difference in the lives of our customers.
Job Type:
Full-time Pay:
From $19.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Rotating weekends Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are professional, fun and fast-paced.
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Upsell products and services to customers when appropriate - Conduct outbound calls to follow up on customer inquiries or resolve issues - Maintain accurate and detailed customer records through data entry - Collaborate with other team members to ensure customer satisfaction - Handle customer complaints and provide appropriate solutions or alternatives - Follow communication procedures, guidelines, and policies
Experience:
- Previous experience in customer service or a related field is preferred - Strong communication skills, both verbal and written - Excellent phone etiquette and active listening skills - Ability to analyze customer needs and provide appropriate solutions - Familiarity with ServiceTitan a plus! We offer competitive pay and benefits packages for our Customer Service Representatives.
Join our team today and be part of a dynamic and supportive work environment where you can make a difference in the lives of our customers.
Job Type:
Full-time Pay:
From $19.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Rotating weekends Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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