6507 Bristol Rd. Ventura, CA 93003 · (505)363.6778 · Nowacki.firstname.lastname@example.org
Christopher Nowacki, CPDT-KA
April 2004-February 2010
New Mexico Relay Network
Took incoming and made outgoing customer service calls to assist the deaf, hard of hearing, or speech impaired communicate over the telephone
September 2010-March 2012
Animal Humane New Mexico
Provided excellent customer service to potential adopters, helping them find a great match
Various data entry tasks, entered surveys and animal histories into shelter management databases
Conducted ASPCA SAFER assessments while assisting pet admissions
Presented safety and education trainings to new volunteers
2011 Top Advisor, 408 adoptions
March 2012-September 2016
Animal Humane New Mexico
Senior Behavior Specialist
Structured and monitored dog playgroups to provide shelter enrichment and stress relief for the canine population
Conducted behavior evaluations to determine the adoptability of shelter animals
Planned and implemented behavior modification plans to help shelter animals overcome behavior problems hindering their chances at safe, successful adoption
Planned and created new training classes (i.e. Perfect Pub Pet, Pups in the Park)
Lead group classes for puppy and adult canine obedience
Trained new staff on safe shelter protocols, basic animal handling, and canine body language
Provided kennel enrichment to pets on campus
Served as a member of the EPA committee which discussed at-risk pets and made euthanasia decisions
Provided behavior consults for dogs with reactivity, impulse control, and/or basic training issues
Planned and posted training classes, maintained and updated the Train Humane calendar
Operated Animal Humane’ s Free Behavior Helpline by providing phone support for people experiences problem behaviors with their pets
Assisted the Adoptions department with meet and greets, handling and processing of difficult dogs at intake, and general adoptions work
Built and maintained Excel-based spreadsheets to help log evaluations and behavior modification progress
CPDT-KA certified as of May 2015
Director of Adoptions, Animal Humane New Mexico
615 Virginia St. SE
Albuquerque, NM 87108
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