Data Entry Clerk

Susan M. Houk 9540 El Cajon Street Ventura, CA 93004 Home: 805-323-7128 Cell: 805-320-2392 RELATED SKILLS Typing 75+ wpm; Data Entry 16,000+ kph; IBM – Outlook, Windows, Word, Wordperfect, Excel, Quicken, Content Manager, Paper Port; Timberline and Wind 2 (project accounting programs for architectural firms); QA System and QNext; Practice Plus, Citrix, HDMS, FSI (for medical billing offices); Tiny Tech for Supply and Warehouse; used ADP, WFM & Unity for timekeeping; 10-key by touch EXPERIENCE APRIA HEALTHCARE, Oxnard, CA March 2013 – July 2016 Data Entry/Suspense Billing In the Suspense Billing Dept, started w/data entry, scanning medical documents, Xeroxing; and AOB’s – from inception and mailing, to calling patients, adjusting accounts to reflect receiving documents back or preventing patients from having parts mailed w/medications. Also assisted Audit Dept w/data entry, and, eventually was trained and performed billing to assist in getting signatures and dates on documents so that doctor’s bills could be submitted to Medicare, including combining RX’s on one page, correcting diagnoses, and calling to get clarification from DR’’s on how to better expedite process for them. WILIAM MARANTETTE, Owner, Santa Barbara, CA May – September 2011-2012 Data Entry Processed same day entries, into custom athletic software, for a timing service hired for marathons and races (run/walk/swim). Approximately 150-250 entries per race with extreme urgency. Seasonal job only. NICHOLBY ANTIQUES, Ventura, CA (Closed as of January 31, 2010) September 2008 - January 2010 Customer Service/Data Entry/Bookkeeping Customer service, processed daily sales data entry, worked cash drawer, prepared deposit drop CAREOREGON, Portland, OR June 2007 - July 2008 Claims Data Entry Worked for CareOregon, a not-for-profit agency, who provides healthcare specializing in high risk members. - On QNext software, processed a minimum of 200 entries to as many as 450 entries per day. Processed bills for payment; denials with specific remits; assessed true invalids, timely filings; entered manual and faxed claims, both HCFA and UBs; returned claims w/inadequate info to process. Can provide initial job description if necessary. GEORGE MORLAN PLUMBING, Portland, OR March 2007 - June 2007 Customer Service/Accounts Receivable George Morlan Plumbing – Customer service, processed A/R, service to location managers, filing, general office NICHOLBY ANTIQUES, Ventura, CA November 2004 - July 2006 Customer Service/Data Entry/Accounting Customer service, processed daily sales data entry, worked cash drawer, prepared deposit drop HUMBOLDT RADIOLOGY MEDICAL GROUP, Eureka, CA November 2003 - October - 2004 Medical Payment Processing Humboldt Radiology Billing Office provides payment processing for 4 different companies - Humboldt Radiology, Redwood Radiology, West Coast Radiology and North Coast Emergency Services - Processed over 1,500 payments weekly, including computer entry and account adjustments, along with refund paperwork and transfer of credit balances; prepared daily deposits NICHOLBY ANTIQUES, Ventura, CA July 2002 - October 2003 Customer Service/Data Entry/Accounting Customer service, processed daily sales data entry, worked cash drawer, prepared deposit drop ALLIANCE UNITED INSURANCE SERVICES, Ventura, CA (now under new management w/new personnel) June 2001 - July 2002 Customer Service/ Accounting/Payment Processing - Answered phone calls providing customer service regarding insured’s questions, comments and taking payments, as well as assisting agents with questions regarding insured’s accounts - Processed over 1,200 payments weekly, including computer entry and maintenance - Prepared daily bank deposits March 2000 - December 2000 - Overseas in Bangkok for husband’s temporary job TIG INSURANCE COMPANY, Camarillo, CA (CA branch closed 2000) January 1997 - March 2000 Senior Claims Service Specialist - Bond Dept. - Prepared and coded bond renewals, requests for bond files, processed renewal payments, collections - Environmental, Entertainment, TARM Depts. - Pulled, completed inventory and boxed all storage files; set up new files; assisted front desk; telephone relief; in-house copying; Env. Only - processed manual check requests - Reinsurance Dept. - Checked various reports, upkeep of file and computer diaries, distributed reports to adjusters, processed notices and updated notice reports REFERENCES Lisa Ledwell, Supervisor for Suspense Billing and Audit Depts Apria Healthcare 2150 Trabajo Drive Oxnard, CA 93030 (805)278-6700, Ext 52028 Tina Glasspoole, Previous Supervisor for Suspense Billing Retired – Apria Healthcare Ventura, CA (805)368-4363 Jason Stowell, Manager/Graphic Designer Nicholby Antiques 404 East Main Street Ventura, CA 93001 Cell Phone: (805)218-7687 Becky Crain, Claims Manager (Deceased – please ask for HR) CareOregon 315 SW Fifth Street Portland, OR 97204 (503)416-4100 Nancy Cobine, Manager/Administrator Humboldt Radiology Billing Office 2717 Harrison Ave. Eureka, CA 95501-3207 (707)445-5431 Please fax for verification of employment at (972)831-5833 or, if questions, call (972)831-5000 TIG Insurance, Attn: Cindy 5205 N. O’Connor Irving, Texas 75039 Ray MacGregor, Administrator Santa Barbara County Law Library Santa Barbara County Courthouse 1100 Anacapa Street Santa Barbara, CA 93101 (805)568-2297 PERSONAL Janice Knight, Director of Operations Dee Flanigan, Medical Assistant IPC, Suite 355 Ventura, CA 1250 45th Street (805)794-9104 Emoryville, CA 94608 (510)967-1635 Jennifer Halfar, Co-Worker at Apria Healthcare Oxnard, CA (805)754-5016

  • ID#: 105428
  • Location: Ventura, CA , 93004

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