Data Entry Clerk

Susan M. Houk


9540 El Cajon Street


Ventura, CA  93004


Home:  805-323-7128


Cell:     805-320-2392


 


 


 


RELATED SKILLS


Typing 75+ wpm; Data Entry 16,000+ kph; IBM – Outlook, Windows, Word, Wordperfect, Excel, Quicken, Content Manager, Paper Port; Timberline and Wind 2 (project accounting programs for architectural firms); QA System and QNext; Practice Plus, Citrix, HDMS, FSI (for medical billing offices); Tiny Tech for Supply and Warehouse; used ADP, WFM & Unity for timekeeping; 10-key by touch


 


 


EXPERIENCE


 


APRIA HEALTHCARE, Oxnard, CA


March 2013 – July 2016


Data Entry/Suspense Billing


In the Suspense Billing Dept, started w/data entry, scanning medical documents, Xeroxing; and AOB’s – from inception and mailing, to calling patients, adjusting accounts to reflect receiving documents back or preventing patients from having parts mailed w/medications.  Also assisted Audit Dept w/data entry, and, eventually was trained and performed billing to assist in getting signatures and dates on documents so that doctor’s bills could be submitted to Medicare, including combining RX’s on one page, correcting diagnoses, and calling to get clarification from DR’’s on how to better expedite process for them.


 


 


WILIAM MARANTETTE, Owner, Santa Barbara, CA


May – September 2011-2012


Data Entry


Processed same day entries, into custom athletic software, for a timing service hired for marathons and races (run/walk/swim).  Approximately 150-250 entries per race with extreme urgency.  Seasonal job only.


 


 


NICHOLBY ANTIQUES, Ventura, CA (Closed as of January 31, 2010)


September 2008 - January 2010


Customer Service/Data Entry/Bookkeeping


Customer service, processed daily sales data entry, worked cash drawer, prepared deposit drop


 


 


CAREOREGON, Portland, OR


June 2007 - July 2008


Claims Data Entry                                                                                                     


Worked for CareOregon, a not-for-profit agency, who provides healthcare specializing in high risk members.


- On QNext software, processed a minimum of 200 entries to as many as 450 entries per day.  Processed bills for payment; denials with specific remits; assessed true invalids,           timely filings; entered manual and faxed claims, both HCFA and UBs; returned claims w/inadequate info to process.  Can provide initial job description if necessary.


 


 


 


 


 


GEORGE MORLAN PLUMBING, Portland, OR


March 2007 - June 2007


Customer Service/Accounts Receivable


George Morlan Plumbing – Customer service, processed A/R, service to location managers, filing, general office


 


 


 


NICHOLBY ANTIQUES, Ventura, CA


November 2004 - July 2006


Customer Service/Data Entry/Accounting


Customer service, processed daily sales data entry, worked cash drawer, prepared deposit drop


 


 


 


HUMBOLDT RADIOLOGY MEDICAL GROUP, Eureka, CA


November 2003 - October - 2004                              


Medical Payment Processing


Humboldt Radiology Billing Office provides payment processing for 4 different companies - Humboldt Radiology, Redwood Radiology, West Coast Radiology and North Coast Emergency Services


- Processed over 1,500 payments weekly, including computer entry and account adjustments,


along with refund paperwork and transfer of credit balances; prepared daily deposits


 


 


 


NICHOLBY ANTIQUES, Ventura, CA


July 2002 - October 2003


Customer Service/Data Entry/Accounting


Customer service, processed daily sales data entry, worked cash drawer, prepared deposit drop


 


 


 


ALLIANCE UNITED INSURANCE SERVICES, Ventura, CA  (now under new management)


June 2001 - July 2002


Customer Service/ Accounting/Payment Processing


- Answered phone calls providing customer service regarding insured’s questions, comments and taking payments, as well as assisting agents with questions regarding insured’s accounts


- Processed over 1,200 payments weekly, including computer entry and maintenance


- Prepared daily bank deposits


 


 


March 2000 - December 2000 - Overseas in Bangkok for husband’s temporary job


 


 


TIG INSURANCE COMPANY, Camarillo, CA  (CA branch closed 2000)


January 1997 - March 2000


Senior Claims Service Specialist


- Bond Dept. - Prepared and coded bond renewals, requests for bond files, processed renewal


payments, collections


- Environmental, Entertainment, TARM Depts. - Pulled, completed inventory and boxed all storage files; set up new files; assisted front desk; telephone relief; in-house copying; Env. Only - processed manual check requests


- Reinsurance Dept. - Checked various reports, upkeep of file and computer diaries, distributed


reports to adjusters, processed notices and updated notice reports


 


REFERENCES


 


Lisa Ledwell, Supervisor for Suspense Billing and Audit Depts


Apria Healthcare


2150 Trabajo Drive


Oxnard, CA  93030


(805)278-6700, Ext 52028


 


Tina Glasspoole, Previous Supervisor for Suspense Billing


Retired – Apria Healthcare


Ventura, CA 


(805)368-4363


 


Jason Stowell, Manager/Graphic Designer


Nicholby Antiques


404 East Main Street


Ventura, CA 93001


Cell Phone: (805)218-7687


 


Becky Crain, Claims Manager  (Deceased – please ask for HR)


CareOregon


315 SW Fifth Street


Portland, OR 97204


(503)416-4100


 


Nancy Cobine, Manager/Administrator


Humboldt Radiology Billing Office


2717 Harrison Ave.


Eureka, CA 95501-3207


(707)445-5431


 


Please fax for verification of employment at (972)831-5833 or, if questions, call (972)831-5000


TIG Insurance, Attn: Cindy


5205 N. O’Connor


Irving, Texas 75039


 


Ray MacGregor, Administrator


Santa Barbara County Law Library, Santa Barbara County Courthouse


1100 Anacapa Street


Santa Barbara, CA 93101


(805)568-2297


 


PERSONAL    


Janice Knight, Director of Operations                         


IPC, Suite 355 


1250 45th Street 


 Emoryville, CA 94608                         


 (510)967-1635                                               


 


Dee Flanigan, Medical Assistant


Ventura, CA 


(805)794-9104


 


Jennifer Halfar, Co-Worker at Apria Healthcare


Oxnard, CA                


(805)754-5016           

  • ID#: 112193
  • Location: Ventura, CA , 93004

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